Edward Dutton interviews Scottish
entrepreneur Simpson Lee, whose Oulu car
washing business – Wash and Go – has gained national
media attention.
‘I think the strangest thing about Finland has
been getting all this publicity!’ smiled Simpson
Lee, who has been interviewed about his growing
mobile car washing business ‘Wash and Go’ not only
in Oulu’s newspapers but also on YLE’s (the Finnish
national broadcaster’s) breakfast programme ‘Aamu-TV’.
‘I never thought I’d be on TV!’ he laughed. ‘Maybe
it’s because of being foreign and the business is a
bit unique in Finland, let alone Oulu!’
The Scottish entrepreneur, of Hong Kong-Chinese
heritage, came to Oulu from Edinburgh in 2006,
having married an Oulu woman whom he met at an
Edinburgh night club.
‘She was studying at Edinburgh University,’ he
recalled, ‘and we kind of had a long term plan to
get married and come over. When I came to Oulu in
the holidays I just fell in love with the place!’
Mr. Lee liked many different things about the city,
‘It’s the pace and the quality of life,’ he mused.
‘We just wanted a fresh start. Now when I go back to
Edinburgh . . . it feels strange . . . like it’s not
quite home.’
‘A niche in the market’
When Mr. Lee arrived in Oulu he was determined
that, ‘I wasn’t going to say to the government,
“Give me unemployment benefit!” As an ‘outsider’ who
didn’t speak Finnish he decided that, ‘I had to make
my own business!’
Mobile Car Washing was a ‘niche in the market,’
though, Mr. Lee admitted, ‘a very small niche.’ It
has taken time to build up his business through a
word of mouth and networking, but now he’s beginning
to expand, ‘We’re opening a permanent site in
Technopolis (a centre in Oulu that houses various
technology companies), so we can wash underground
during the winter,’ he explained. ‘We wash the car
interior as well if you want,’ he added. Soon, Mr.
Lee will be taking out a large advertisement in The
Kaleva newspaper.
Setting up the business was difficult at first, he
recalled, because people ‘don’t always like change’
but, he added, ‘Oulu people do like entrepreneurs
that invest in the city . . . and it’s a good place
to live.’
‘The Finnish Way of doing things’
Moving to Oulu has certainly been a change from
the thirty-six year-old, who originally studied
‘Hospitality Management’ at a former Polytechnic in
Edinburgh.
‘The weather was such shock!’ laughed Mr. Lee. ‘And
the language!’ However, ‘if Finns says “I will do it”
then they will do it. They mean what they say.’
So gradually the businessman – who is soon to be a
father - has warmed to Oulu life and he emphasised
that, in many ways, ‘It’s a good place to do
business.’ Not only did he feel that the quality of
life is ‘very good’ and the people refreshingly
frank but, ‘It’s so easy to network here . . . and
you know where you stand with people.’
So far Mr. Lee has built up a wide portfolio of
clients including people working for Nokia and a
major Oulu bank.
He also praised the efficiency of Oulu. ‘It’s not
like when you go home to Scotland you think “Why
doesn’t anything work?!” Everything works so well
here!’
Language
When Mr. Simpson was asked what he’d found most
difficult about coming to Oulu he laughed, ‘What!
Apart from the language?!’ Finnish is certainly very
different from his native English . . . but he
praised the standard of English spoken in Oulu.
‘I speak little or no Finnish and many Oulu people
know how to speak English . . . Often they don’t
want to. It’s a matter of confidence. They can
actually speak English very well here . . . but some
are nervous about how good they are.’
He summed up, ‘When Oulu business people go abroad
they do business in English . . . they don’t use
interpreters . . . Oulu people do actually speak
very good English!’
Haggis, Neeps and Tatties
But despite the language differences, Mr. Lee is
ultimately glad to have started his business in Oulu
and is looking to expand, ‘Maybe I’ll take on one
person full time or two people part time,’ he
remarked. ‘I think I’ve settled down in Oulu,’ he
said. ‘It’s got something about it. And you know
where you are with the seasons!’
However, there are still some things he misses about
Scotland. ‘The food and drink!’ he laughed. ‘I miss
Haggis and neeps and tatties!’ (For the uninitiated,
this is the Scottish ‘National Dish’ of a sheep’s
stomach stuffed with ground up lamb’s kidney, heart
and liver and porridge oats . . . served with mashed
turnips and mashed potatoes.)
Mr. Lee missed ‘family and friends of course but
what with technology like SKYPE it’s like they’re in
the next room . . . Oh! And ‘Irn Bru!’
The Scottish-made soft drink’s name means ‘Iron Brew’
in the Scots language, an English dialect influenced
by Norwegian. ‘Irn Bru’ is actually even more
popular in Scotland than Coca Cola. ‘A friend of
mine promised he’d bring me over a can when he comes
here!’ Mr. Lee laughed. ‘I can’t wait!’
But his business in Oulu is certainly doing well. In
the warmer months it’s mobile and in the winter,
‘It’s the underground car-park on Sepänkatu’ he
emphasised.
‘Now people can come to Oulu, do their shopping, get
their hair cut and have their car washed as well . .
. And the quality will speak for itself!’
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